OnePlus Says Its Online Payment Is Secure; Urges Users to Report Fraudulent Charges to Authorities
OnePlus has finally released an official statement on the alleged online payment compromise on its website and the reports of user credit card data beingness hacked.
In a mail service on the official forums, the company said, "We accept information privacy extremely seriously. Over the weekend, members of the OnePlus community reported cases of unknown credit bill of fare transactions occurring on their credit cards mail buy from oneplus.net."
The company released an FAQ of sorts on the possible questions Oneplus.net users may have. "The reports have come up from some customers who made credit bill of fare payments directly on oneplus.net (without involving a third party such every bit PayPal). Nosotros are investigating each report," the statement said about who might be affected.
Credit Carte Information Secure
OnePlus says that credit card data is not stored on its website and is sent straight to "our PCI-DSS-compliant payment processing partner." Information technology further stressed that the data is sent over an encrypted connectedness and processed on secure bank or financial institution servers.
Equally for the users who have reported credit card fraud, OnePlus maintains that the mistake does not lie with their website, but said it's still investigating what might have gone wrong. "Our website is HTTPS encrypted, so it'south very difficult to intercept traffic and inject malicious lawmaking, however nosotros are conducting a complete audit." It further asked those affected to report the fraudulent charges to the credit card provider or banking company.
Ongoing Investigation
The company added: "This is an ongoing investigation. We are working with our third-party providers, and volition update yous on our findings equally they surface. Information security is a very serious topic, and it has e'er been i of our superlative priorities. If you accept any suggestions or comments, delight transport them to security@oneplus.net."
No Card Info Saved
It besides antiseptic the process through which users tin can quickly check-out using saved carte details. "Our payment processing partner encrypted and deeply stored your card info and sent us a few digits (for identification purposes), plus a "token" – a string of symbols that represents your bill of fare. This token is stored in our system, but it'southward impossible for us to decrypt information technology and access your carte du jour info," the statement said almost the saved card characteristic.
Magento Removed in 2014
The statement likewise highlighted the fact that OnePlus has moved abroad from Magento eCommerce platform since 2014 and has rebuilt the payment process "with custom code". Information technology farther stressed that credit card payments were not implemented in Magento'southward payment module, and so OnePlus is not susceptible to the Magento'southward inherent flaws.
What OnePlus has failed to shine low-cal on is why users were pinpointing its website as the source of the incorrect charges. Still, as mentioned to a higher place we are expecting more from OnePlus on this subject in the days to come, as the company investigation unfolds.
Source: https://beebom.com/oneplus-says-its-online-payment-is-secure-urges-users-to-report-fraudulent-charges-to-authorities/
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